Vinted Members Share Displeasure About Size Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
This online marketplace has altered its measurement guidelines for female and kids' apparel without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants are posting online claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually where appropriate, which has left users frustrated.
Size Classification Updates
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: earlier, the platform withdrew an update concerning shipment methods following member complaints.